Top pain points for justification before deciding to purchase a BPM software
Customer pain points are consistent or recurring problems existing or potential company clients face when interacting with a product or service. These might range from a necessity for a particular product to dissatisfaction with the solutions already on the market.

Business Process Management (BPM) is a crucial aspect of management for any organization. It helps you to allocate resources effectively, plan for future expenses, create complex business process, enable changes to the process as the organization grows and make informed decisions. Traditional methods of business process can be time-consuming, prone to errors, and lack the necessary tools for collaboration and analysis. This is where a modern BPM software comes in, providing organizations with the ability to streamline processes and workflows, improve accuracy, and gain real-time visibility into their finances.

What is a BPM system?

A business process management system enables the modeling, design, execution, and maintenance of business activities and the employees who manage them, across different departments and physical locations. These software solutions are designed to help businesses optimize their everyday business processes for maximum efficiency and productivity.

What does a BPM system do?

A business process management system does the following.

  • Enables creating complex business process spanning different departments and locations

  • Monitors and maintains processes to ensure optimal efficiency

  • Modifies existing processes to enable changes to the process as the organization grows

10 pain points indicating a need for a BPM software

  1. Inefficient manual processes: If you’re still using spreadsheets or manual processes to create budgets and track spending, it may be time to switch to a modern BPM software.
  2. Difficulty in collaboration: If multiple departments or team members have difficulty collaborating and sharing information, a BPM software can provide a centralized platform for everyone to access and update in real-time.
  3. Inconsistent data: If you’re struggling with inconsistent data and errors due to manual input, a BPM software can help automate processes and ensure data accuracy.
  4. Lack of real-time visibility: If you don’t have real-time visibility into your budgets and spending, a BPM software can provide you with up-to-date information to make informed decisions.
  5. Inadequate reporting and analysis: If you’re unable to generate the reports and analysis you need to make informed decisions, a BPM software can help you create customized reports and perform advanced analysis.
  6. Difficulty in tracking and controlling expenses: If you’re having trouble tracking and controlling expenses, a BPM software can help you monitor spending and identify areas where you can reduce costs.
  7. Inability to forecast and plan: If you’re unable to effectively forecast and plan for future expenses, a BPM software can provide you with the tools and data you need to create accurate projections.
  8. Time-consuming business process: If your business process is time-consuming and requires a significant amount of manual effort, a BPM software can help automate and streamline the process.
  9. Lack of accountability: If there’s a lack of accountability in your business process, a BPM software can help assign ownership and accountability for budgets and expenses.
  10. Limited scalability: If your current business processes and tools are not scalable, a BPM software can provide you with the ability to grow and manage budgets effectively as your organization expands.


In conclusion, if you’re facing any of the pain points mentioned above, it may be time to consider implementing a modern BPM software. These solutions can provide you with the tools and automation needed to streamline budgeting processes, improve data accuracy, and gain real-time visibility into your finances. By making the switch, you’ll be able to improve decision-making, reduce costs, and drive business success.

Via TIGO Solutions



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