Geminate comes with features to smooth your support system with less manpower with the help of ChatGPT Chatbot Integration. ChatGPT is a chatbot that uses the GPT (Generative Pre-trained Transformer) language model developed by OpenAI. GPT is a powerful language model that can generate human-like text by predicting the next word in a sequence based on the context provided. This makes it well-suited for generating responses in a chatbot context.
The main feature of ChatGPT is its ability to generate human-like text based on the context provided. This allows it to respond to user input in a way that is similar to how a human might respond. ChatGPT may use Natural language processing (NLP) techniques to understand and interpret user input, allowing it to respond appropriately to a wide range of user queries.
We provide you a fully configurable support channel with enable/disable chatgpt chatbot, type of communication in related channels with help of category of support, and even you can assign as many as operators under channel based on their expertise.
We are sending complete communication chat history to customers in terms of managing the quality of our support system and gathering valuable feedback from them as well.
Additionally it works in a multi company environment as well.
Hot Features
AI (Artificial Intelligence) and GPT (Generative Pre-trained Transformer) based with help of ChatGPT. Smooth your support system with less manpower with the help of chatgpt chatbot. Fully configurable support channel with enable/disable chatgpt chatbot. ChatGPT chatbots can reduce the need for human customer service agents, potentially leading to cost savings for businesses. Sending a complete communication chat history to customers.
HOW IT WORKS?
ChatGPT Chatbot Configuration
Go to Settings → General Settings
Submit your Query or Issue and chat with Channel Operator.
Fill-up the form and submit your issue
Chat conversation between customer and sales team chatbot (ChatGPT Bot)
Give a rating after you have finished chat with channel operator.
Backend Configuration
1. Support Category
2. Configure support category for channel operator & multi company wise
3. Channel Configuration
Go to Live Chat → Channels
4. Online Helpdesk
Go to Live Chat → Online Helpdesk
5. When customer submits a form new support ticket will be generated. 
6. Preview of mail
7. Preview of channel operator report 
All the records from selected channel 
Manager - Has the Access to view the session of all the channel operator's.
Self - Has the Access to view their own session. 
Via Geminate